welcome to our clinic
Serving our patients for over 20 years
Our Mission:We the staff and management of Total Physio Centres Kanwal place value on providing quality service through the pursuit of clinical excellence, professional integrity and continuing education.
We strive to provide evidence based practice with a manual therapy and exercise focus. This is offered to all in our community.
caring for the community
Initial and Standard Consultations
Will involve assessment of your relevant history and physical examination to find the cause of the problem. This will be explained and treatment options discussed with your lifestyle choices in mind. You are involved in setting of treatment goals and treatment is then commenced. Typically this will include “hands-on” treatment and excercises.
Other types of services or appointments available include:
Some problems require more time. It is advisable to book an extended consultation if the problem is a chronic condition, complex, migraine-related or involves more than one area. Note that some physios have further training in certain areas. If you need an extended consultation time let us know at time of booking. The treating physiotherapist may also advise this, if required, and will be discussed with you.
At times the visit is less involved. Taping, fitting of braces or checking of casts for example, typically takes less time and can be charged accordingly.
Using a water-based exercise program can be helpful for some conditions. We utilise the Toukley Aquatic Centre and run a small group session, usually 3-6 people, so we can individualise the program for your needs. A standard consultation at the practice is required to assess your needs so the correct program can be provided.
Casting, Braces and Splints
We have a wide range in stock of braces and splints. We provide casting, braces and splints for Central Coast Orthopaedics adjacent to our rooms. Waterproof casts are available. A doctors referral is necessary for casting.Page 2
Remedial, relaxation and sports massage.
Myofascial/deep tissue release and trigger point therapy.
Pregnant, lymphoedema and oncology clients can be catered for.
Hot stone massage is now available.
Occupational Health and Physiotherapy
Each workplace has unique needs. Services that may be required include assessment of ergonomics or workstation, work task analysis and onsite solutions to injury management.
Running related pain and injury is a common occurrence. Careful assessment can identify the cause. This can then be managed to resolve the problem and improve running efficiency which will enhance performance.
Work Conditioning Programs
Return to work programs can be developed. This can be done at a fitness centre/gym, our own in-practice exercise studio or even at your own workplace, whichever is the most suitable.
TRE (trauma release exercises)
An innovative approach to reduce the effects of tension, stress and trauma in physical, mental and emotional areas. To learn more of the process and its benefits visit www.traumareleaseexercises.com.au.
Guided meditation. iRest is used effectively with PTSD, depression, anxiety, chronic pain, insomnia and addiction. www.irest.usPage 1
Our AddressTotal Physio Centres Kanwal
Suite C9, Kanwal Medical Complex,
654 Pacific Hwy,
Kanwal NSW 2259.
Telephone: 02 4393 3777
Fax: 02 4393 0111
Turn off the Pacific Highway at the Wyong Hospital entrance. Immediately turn left to the Kanwal Medical Complex. Follow the road around to the rear carpark. We are in C block, Suite C9.
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Your privacy is important to Total Physio Centres Kanwal. This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.
We do not hold personal contact information about you unless you have elected to receive services at Total Physio Centres Kanwal. All information is collected and maintained with the greatest care, in compliance with all current State and Federal privacy legislation.
We may ask you to provide personal details so we can deal with your queries, allocate appropriate appointments and communicate effectively with you regarding your treatment. In addition we may provide newsletters, updates or invitations to provide feedback on our services, participate in surveys, attend events or enjoy special offers. We may communicate with you via telephone, email, SMS or mail, according to your preference or availability. Please indicate if you do not wish Total Physio Centres Kanwal to use a particular method, or if you wish to opt out of communications not directly related to your treatment.
It may be necessary to communicate with other health care professionals, regarding your care, but this is always done with your express permission, and only between accredited professionals. Information to a third party, such as an insurer or lawyer is only provided on our receipt of a Release of Information Document, signed by you.
All members of our staff are bound by a strict confidentiality agreement which extends within and beyond their time of employment with Total Physio Centres Kanwal.
www.totalphysiokanwal.com.au may contain links to other websites. Total Physio Centres Kanwal is not responsible for the privacy policies or practices of any third party.
The information provided on this website may not be relevant to your particular circumstances. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.
Your privacy is important to Impact IT Consulting. This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.
We do not hold personal contact information about you unless you have elected to receive services from Impact IT Consulting. All information is collected and maintained with the greatest care, in compliance with all current State and Federal privacy legislation.
We may ask you to provide personal/company information so we can deal with your queries, action appropriate requests and communicate effectively with you regarding your requirements. In addition we may provide newsletters, updates or invitations to provide feedback on our services, participate in surveys, attend events or enjoy special offers. We may communicate with you via telephone, email, SMS or mail, according to your preference or availability. Please indicate if you do not wish Impact IT Consulting to use a particular method, or if you wish to opt out of communications.
It may be necessary to communicate with other professionals, regarding your requirements, but this is always done with your expressed permission. Information to a third party, is only provided on our receipt of a Release of Information Document, signed by you.
All members of our staff are bound by a strict confidentiality agreement which extends within and beyond their time of employment with Impact IT Consulting.
www.impactitconsulting.com.au may contain links to other websites. Impact IT Consulting is not responsible for the privacy policies or practices of any third party.
The information provided on this website may not be relevant to your particular requirements or circumstances. You must not rely on the information on this website. If you have any specific questions about any service listed you should consult us directly.
Becoming a mum has not prevented Simone returning to our team part-time. She is now able to bring personal experience to her training in the area of pre- and post-natal physiotherapy. Her previous work as a P.E. teacher has provided a thorough understanding of the education of movement, and allows her to adapt her clinical skills to various levels of rehabilitation in the sporting and occupational settings.
Leah has developed her interest in Paediatrics with further training in this area. Musculoskeletal issues can occur in toddlers and older children, such as growth "pains", sporting injuries and scoliosis. She is happy to assist with her expert clinical skills in this field.
Mel has further training in the area of complex conditions (Connect Therapy Series Graduate). This is especially in the areas of thorax, low back, pelvis and lower limb. She has a personal passion for sport and experience with orthopaedic conditions, including post-surgery. She is an astute clinician with an eye for detail and care.
Our Staff Page 2 Page 3 Page 4
Born in the USA and trained locally as a Physiotherapist. Tiffany’s enthusiastic and caring nature will ensure you will be provided with truly focussed treatment. She enjoys the variety of general practice.
Nicole is an experienced and popular massage practitioner incorporating remedial, relaxation, sports therapies, myofascial release and trigger point therapy skills. Nicole is also qualified for the specific requirements of pregnancy, lymphatics and oncology clients. Hot Stone massage is now available.
Shannon has a mobile massage and beauty service. Check it out: www.majarra.com.au. An array of massage options including relaxation, pregnancy and remedial. Her sports experience includes current involvement with NRL teams. Available at Kanwal Monday to Wednesday.Our Staff Page 1 Page 3 Page 4
Since graduating in 2007 Monica has practiced in a variety of settings around Australia. We have been fortunate to have Monica working with us here at Total Physio now for the past 4 years. Monica is particularly adept and has a passion in assisting individuals who have a chronic and/or complex issues.
A Central Coast local, Patrick has distinguished himself academically with his training at the University of Newcastle. He is now enthusiastically assisting patients with ‘up to date’ knowledge and care. Patrick personally enjoys sports and is providing physiotherapy at Wyong Netball and with Rugby League.
Sandra has been with us for over 13 years. Sandra brings many years of experience in medical office management and creates the back bone of the team, ensuring the practice runs smoothly. We value Sandra's attention to detail and enthusiasm.Our Staff Page 1 Page 2 Page 4
Frequently Asked Questions
Do I need a Doctor’s referral to attend physiotherapy?
No, unless you are utilising Workers Compensation, Third Party, Veteran’s Affairs or EPC (Enhanced Primary Care) to pay for these services.
What should I bring along to my appointment?
On your first visit arrive 5 minutes earlier so you can complete the paperwork. If you do have any imaging (x rays, scans etc), tests or reports related to the condition bring them. Consider your clothing choice. We usually need to access the area to be treated eg. loose shorts for a knee problem.
How long will the consultation last?
Although a standard consultation is booked half hourly our focus is your needs, do allow up to 1 hour in case we need more time to address the problem.
What about privacy?
What is the non-attendance fee for?
Our goal is to provide a quality service and at a cost that is reasonable. Some people by non-attendance or by cancelling in less than 24 hours do make it difficult to maintain our fees. Of course emergency reasons out of your control are excused.
What is the EPC Program?
This is a government initiative to assist with the cost of healthcare for people who have complex medical conditions. Access to the program is by seeing a GP who chooses to develop what is called a "patient care plan". Medicare will provide a rebate for the cost of up to 5 visits for physiotherapy. The rebate is $52.95. This can be claimed directly by our front desk so the gap on initial consult is $20.05 and subsequent consults are $15.05.
Conditions we treat
As a general practice we are able to provide a full range of physiotherapy services.
The majority of specialised physiotherapy services can be managed within the team. Your care is our priority so if required, we will link you with another practitioner from a strong network we have developed over more than 20 years.
To give you an idea of what we treat:
- Spinal conditions, including low back pain and neck pain
- Hip and pelvic pain
- Lower limb disorders including knee, ankle and foot
- Upper limb disorders including shoulder, elbow, wrist and hand
Physiotherapists deal with pain and/or movement problems of the neuro-musculoskeletal system. The problem may be an acute injury or maybe chronic dysfunction. This may be in the area of work, sport or general life. It may be an acute ankle sprain, a recurrent migraine or persistent low back pain. We assess the cause and work on the solution.
Treatment is usually “hands-on” and importantly you are involved in the entire process, from understanding the problem to participation in the solution.
“Hands-on” techniques will be explained and provided with your consent. Treatment requires your active involvement, often including exercises.
For more information on the conditions we treat and services we offer, or to book an appointment please call (02) 4393 3777 or email us at firstname.lastname@example.org
Who we treat
No doctors referral necessary.
For more information regarding fees please click here.
Workers Compensation / Third Party clients
With the insurer accepting liability we can then invoice the insurer direct. Doctors referral necessary.
Veteran’s Affairs clients
Doctors referral necessary. Payment is “bulk billed”.
EPC (Medicare) clients
Doctors referral required with a “patient care plan” (ask your doctor if you qualify).
Payment expected at time of consultation. Present receipt to Medicare office and a rebate will be returned to you.
call us (02) 4393 3777 email us email@example.com